Support Team

Jacqui Charleston, Office Manager

Jacqui Charleston Office Manager

Jacqui comes from a banking/secretarial & administrative background having worked for RBS/Coutts for 11 years and Lloyds for 14 years, where she supported senior management and enjoyed helping and getting to know clients.

I look forward to coming in to work every day, supporting my colleagues and providing an excellent service to all our clients.



Sonia Whiskin

I have been working at ECFS since the beginning of March 2019 as an Administrator. I have gained a wealth of knowledge and experience of working with Retail customers in both a Bank and Building Society for over 25 years including a Fraud Prevention Department- investigating First Party Fraud.

Sonia Whiskin

Outside of work, I collect Swarovski Crystal Disney pieces and enjoy spending time with friends and family.



Nikki Franklin

Nikki Franklin

I joined ECFS in September 2019 and I’m enjoying being part of such a friendly, professional team. I’ve had a very varied customer focused career so far which has been based in hospitality, sales and admin, as well as having been self-employed, running my own businesses from home. Having successfully completed my first Life and Pensions qualification, I am now studying for an exam in UK Financial Services Regulations and Ethics.

Away from work, I love travelling in our motorhome with my husband and guinea pigs, walking, cycling, motor sport and rock music.

I’m looking forward to assisting the ECFS advisers and clients to ensure that the advice process runs as smoothly as possible.



E C Financial Services Limited Support Team